Customer Service Is the New Marketing: Interview with “Hug Your Haters” Author Jay Baer

Jay Baer is a noted authority on just about everything related to digital marketing. He is a best-selling author, internationally-known speaker, hype-free marketing strategist, and president of the social media and content marketing consultancy Convince & Convert. Fast Company magazine ranked him as one of America’s top three social media consultants, and the Content Marketing […]